Over 700 companies and 2500 sites have benefited from evolving their voice solution
Read what our clients our saying about us
Using Telviva, Connection Telecom has given us a cloud PBX that services all our nationwide sites over a variety of access networks. This works well for us because we can use the network option that is best suited to the site, and at the same time have a centralised telecoms solution with all the controls and standardised features across the company. The Servest Group consolidated a number of branches in 2015 and normally voice would require extensive planning, especially when call centres are involved. Using a cloud based PBX solution allowed us to move call centre staff and end users with zero impact to business at a fraction of the cost normally attributed to a project of this kind. Most importantly we outperformed our forecasted cost saving on telecoms for the financial year.Jurgen Sorton, Servest Group
Telviva is the hosted PBX that we run across various Ster Kinekor companies and to the Cinema network across the country. It’s the right solution for us for a number of reasons, but more importantly we are interested in the support and service we get from suppliers. With Connection Telecom we know that if we have a problem or a challenge we can speak to the right people and they’ll work hard and fast to help us.Andre Pretorius, Ster Kinekor
At Synaq we have to be available to our customers 24/7. Because we manage a mission critical service, we must make sure that every customer call gets an immediate answer. Using Telviva has allowed us to design the call flows that match our workflows so that our telecom solution works for us and not the other way around. For example our users can answer their phone extensions at their desks or even on their smartphones if they are out of the office. This improves reachability and therefore improves the customer experience.David Jacobson, Managing Director
We were looking at moving premises and one of our biggest requirements was to keep our existing phone numbers. Our supplier at the time wasn't able to assist with this, so we turned to Connection Telecom for assistance. Not only were they able to port our existing numbers but they also provided us with a Cloud hosted PBX which has significantly reduced our costs and assisted in growing our business. In today's day and age, versatility for a scalable business is vital, and Connection Telecom was the only supplier who was flexible enough to meet our requirements.Mike Tandy, Firedart
Connection Telecom was the perfect solution for all our problems when we decided to change service providers. You have met all our requirements and have always come up with a solution to our problems. Connection Telecom have always been able to amend our extensions and cost per month with no stress or issues. The fact that we don’t have to sign a long term agreement is wonderful, although we would sign a 20 year agreement if given the option. Your pricing is competitive and the option of per second billing is something that no other supplier is able to offer us. We have saved a significant amount of money since joining Connection Telecom and have always had help with any issue or hurdle our business has encountered. I would recommend this team to anybody and I hereby give big thanks to the guys we work with at Connection Telecom.Debbie Mulder, Lategan and Associates
Take advantage of our rich feature-set and advanced reporting. Telviva is tailor made to fit your business workflow. Choose from our hosted PBX, hosted contact centre or site based solutions.
Comparable with the impressive feature-set one would expect to find in a leading call centre solution, Telviva hosted Contact Centre is cost-effective, fast to implement and easy to scale up and down.
With multiple outbound and inbound carriers, Telviva helps you build a strategy that works for your voice traffic and saves you money.
Lower your telecommunication costs and access hundreds of features with Telviva Hosted PBX