Jun 2017

Digitisation is transforming the supplier-consumer dynamic in the telecoms industry. Whereas before there were relatively few suppliers and a booming new customer base, now there is stiff competition among suppliers and that same new customer base is quickly plateauing. Perhaps the only factor having more of an effect is consumer buying habits. Digitisation is transforming the supplier-consumer dynamic in the telecoms industry. Whereas before there were relatively few suppliers and a booming new customer base, now there is stiff competition among suppliers and that same new customer base is quickly plateauing. Perhaps the only factor having more of an effect is consumer buying habits.