“There’s one word that comes to mind when describing Telviva: Ease. How easy it was for us to get onboarded with Telviva; right from the way they guided us through the entire process, the exceptional technicians that came out to get us started, and through to the high level of customer service we get today – it’s always a matter of ease.”
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“What impressed the most about Telviva was their attention to detail and speed and accuracy of execution under pressure. The majority of our company’s business communications were migrated to the Telviva platform because of the Covid 19 Pandemic and the demands of having to disperse to a decentralised environment allowing remote working for staff created as a result within two months. Call quality is critical in a call centre environment, and Telviva has dispelled our previous concerns about using cloud-based telephony,”
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As companies come to grips with letting employees work remotely, the constraints to replicating a true office environment outside of the office has come to the fore. Rather than simply looking at providing employees with devices and remote access to their data and applications, they are having to take a closer look at the entire ecosystem in order to enable true workforce mobility.
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