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The Refreshing Aspects of Synchronicity
  • Telviva CTO Antony Russell
    11/04/2022
    Blog
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    Future proofing your business communications with Telviva

    A team from Telviva attended Mobile World Congress (MWC), held in Barcelona in March, in order to showcase Telviva One to an international audience, as well as to find out more abo

    Read More
  • Telviva CEO David Meintjes
    25/01/2022
    Blog
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    6 key trends in intelligent business communications for 2022

    One of the most important considerations for businesses, as they strive to squeeze out efficiencies and become more competitive, is understanding that to be truly relevant and appe

    Business Communications,Cloud,Cybersecurity,Unified Communication
    Read More
  • Telviva CTO Antony Russell
    20/01/2022
    Blog
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    Organisations need a smart approach to address ongoing security concerns

    With South Africa now being the third-most targeted country worldwide in terms of cyber attacks, it is becoming critical that local companies be more guarded, take better precautio

    Cybersecurity,Network security
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  • Telviva CTO Antony Russell
    10/01/2022
    Blog
    0
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    Stability, innovation key to driving UC platform success

    With the drive toward remote working leaving organisations looking for the ideal unified communications tool to suit their requirements, it can be quite easy to be swayed by slick

    Remote Working,Unified Communication
    Read More
  • 02/09/2021
    Blog
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    True workforce mobility goes beyond smart devices and online applications

    As companies come to grips with letting employees work remotely, the constraints to replicating a true office environment outside of the office has come to the fore. Rather than si

    Remote Working
    Read More
  • 26/08/2021
    Blog
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    Synchronised customer communications: 4 points to consider

    Today, people are using multiple channels of communication to interact – be it customers engaging with brands or for internal organisational use – and being able to synchronise

    Communication
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  • 26/07/2021
    Blog
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    How omnichannel brings back communications transparency

    The proliferation of channels used by businesses to engage and interact with customers and other stakeholders has resulted in a much fragmented communications landscape leading to

    Omnichannel
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  • 08/06/2021
    Blog
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    Quest for improved customer experience driving omnichannel in SA

    South Africans are spending more of their lives online, and want to be able to interact with businesses in more ways than just phoning or emailing them – rather, they want to be

    Omnichannel
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  • 20/04/2021
    Blog
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    Compliant call recordings open up a host of opportunities for business

    With the enforcement of POPIA looming, a growing number of businesses are looking to digital solutions in order to achieve regulatory compliant call recording. Having this informat

    Call Recording
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  • 31/03/2021
    Blog
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    Better connected employees to help drive business growth

    With remote working steadily becoming entrenched in several sectors, companies are looking for ways in which to provide their employees with access to tools that help them do their

    Remote Working
    Read More
  • 18/03/2021
    Blog
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    How organisations can create secure online workplace communities

    As companies come to grips with letting employees work remotely, the constraints to replicating a true office environment outside of the office has come to the fore. Rather than si

    Remote Working
    Read More
  • 13/01/2021
    Blog
    0
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    WhatsApp policy update: what it means for business users

    In a country where mobile devices are abundant, and often the only way to get connected, WhatsApp Business offers local companies the use of an existing app on people’s phones to

    WhatsApp
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  • 15/12/2020
    Blog
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    Unified communications for great customer experiences

    Our customers have been steadily moving away from communication methods such as traditional circuit switched calls or even emails in favour of voice over IP (VoIP) calls, instant m

    Unified Communication
    Read More
  • 20/11/2020
    Blog
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    Preparing your business for the office of the future

    While remote working has been talked about for many a year, the forced changes brought about this year has shown that this is not just a vision, but an actual possibility across se

    Remote Working
    Read More
  • 16/11/2020
    Blog
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    Why excellent customer service is an internal journey

    Businesses that offer better experiences to their customers earn between 4% and 8% above their competitors, research shows. While it isn’t wrong to add more technology, bots and

    Customer Service
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  • 16/11/2020
    Blog
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    Do you really know the true cost of a lost opportunity?

    Snap question for CEOs and decision-makers: What is the lifetime value of your average customer? Do you have this figure at your fingertips, in Rands and cents? If you don’t, you

    Lifetime Customer
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  • 15/11/2020
    Blog
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    SD-WAN is secure networking for a new way of working

    A secure and efficient distributed working environment has become one of the top business priorities. With the lockdown in South Africa, many companies have had to embrace remote w

    SD-WAN
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  • 13/04/2018
    Blog
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    Understanding 5G & the innovations the technology can provide in SA

    In terms of wireless connectivity, South Africa is in a fairly great space. Thanks to an expansive 4G infrastructure, both consumers and businesses can perform all manner of intern

    5G
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  • 26/09/2017
    Blog
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    PBX Vs. PABX. Is There Really A Difference?

    The world of telecoms can be a tricky one. Websites all over seem to give a lot of information on their products, but it’s seldom the information you actually need. At Telviva, w

    PBX
    Read More
  • 16/07/2017
    Blog
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    You’ve Got Fibre, Now What?

    On the back of grand promises by an ISP, you’ve made the decision to get fibre. But why is that an important step for your business, and what’s next? Because fibre ultimately u

    Fibre
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  • 07/06/2017
    Blog
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    MWC Insights: Future Telecoms leapfrog from supply to demand

    Digitisation is transforming the supplier-consumer dynamic in the telecoms industry. Whereas before there were relatively few suppliers and a booming new customer base, now there i

    Omnichhannel
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  • 10/05/2017
    Blog
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    So, You’ve Gone Digital, but Have You Really?

    The word on the lips of business the world over is “digital”. In a bid to digitise, businesses are migrating to the cloud, developing an active social media presence and buying

    Cloud Telephony
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  • 14/12/2015
    Blog
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    Ditch the Operational Snags & Focus on Business Growth

    As any great business leader, athlete, or performer would insist, focus is the key to achieving any worthwhile goal or outcome. Without laser beam focus, the desired level of perfe

    Business Growth
    Read More
  • 30/11/2015
    Blog
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    Are You Positioned to Embrace Future Innovation?

    Over the past decade, there has been a massive amount of change and innovation in the technology space. Without doubt, this has impacted almost every facet of the business environm

    Business Growth
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  • 05/11/2015
    Blog
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    Why it’s time to ditch those five-year contracts

    When business owners find themselves negotiating leases and contracts with landlords and service providers, they often start on the back foot. Many are coerced into agreements that

    Hosted PBX
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  • 14/10/2015
    Blog
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    Don’t get stuck with your old PBX system, start afresh!

    When it comes time to move offices, PBX systems are usually the last thing on your mind. Faced with the countless headaches around moving into a new space and signing a new lease,

    Hosted PBX
    Read More
  • 11/09/2015
    Blog
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    What To Consider When Setting Up A Virtual Office Environment

    With the rapid adoption of smart mobile devices, Cloud­based office productivity applications and fast, reliable connectivity, the concept of a ‘virtual office’ has now become

    Business Growth
    Read More
  • 13/08/2015
    Blog
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    To be a competitive employer you need to offer telephony without constraints

    When it comes to SMEs, the choice of business telephony ­ and the equipment that comes with it ­ is largely dictated by the owner of the business. Within larger companies, it is

    Business Growth
    Read More
  • 15/07/2015
    Blog
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    Insight: Telviva’s Pioneering Cost Allocation Application

    For many small and medium sized business owners, managing the administration and costs associated with telephony is an ongoing struggle. Particularly for owners and managers that h

    Applications
    Read More
  • 01/06/2015
    Blog
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    Telviva’s Vision: A pioneering solution for real-time communication

    In today’s frenetic, always-on corporate environment, keeping track of calls, messages – and communications in general – is a gargantuan task. One only has to glance at execu

    Applications
    Read More
  • 01/06/2015
    Blog
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    Why Real Time Services Translate Into Better Business Outcomes

    In today’s always-on, hyper connected business environment, customers are beginning to demand that products and services – and customer support – are delivered seamlessly and

    Applications
    Read More
  • 09/03/2015
    Blog
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    Innovative Communications For Global Business

    High-quality communication plays a great role in the contemporary world.It is not enough to use an ordinary phone and browse the global internet to start an efficient business.The

    Hosted PBX
    Read More
  • 26/02/2015
    Blog
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    SA Government Plans To Cut Data Prices

    The Ministry of Telecommunications and Postal Services has revealed that it is going to develop a policy on reducing data costs in South Africa. By March 2016 the Ministry of Tele

    Real-Time Communication
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  • 09/02/2015
    Blog
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    Everywhere You Go, Always Take Your Number With You

    One of the first things new business owners do when they set up shop is to have telephones installed. Then they have business cards printed with their company’s name, and – cru

    Hosted PBX
    Read More
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Case Studies

  • 14/11/2021
    LIPCO Business empowers staff to work remotely with Telviva
  • 14/11/2021
    Plumbers@Once cuts call costs, improves remote team management with Telviva One

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