Contact Centre Packages

HomeContact Centre Packages



Inbound / Outbound / Blended

After Call Survey

Dashboards

Realtime Monitoring

Reporting

Scheduled Reporting

Custom Dashboards

Agent One View

CRM Intigration

Customer History

Contact Manager

Custom Reports

Predictive Dialling

Power Dialling (1:1)

Outbound Campaigns (Announcements)

Web Chat

Email

SMS

Social Media (WhatsApp, Twitter, etc.)

WebRTC

Connect

Feature-rich call centre functionality with powerful management and reporting.


From R495

user/month*


Mimimum 10 Users

Reach

Create targeted outbound calling campaigns with automatic or predictive dialling.


From R595

user/month*


Mimimum 10 Users

Omni

One omni-channel desktop interface, including email, voice, web chat and social media.


From R960

user/month*


Mimimum 10 Users

*Costs are subject to needs analysis and scoping.