Search

Contact Centre Packages

HomeContact Centre Packages
Telviva Connect
font-weight:bold;
From R525
  • Manual in-and-outbound dialling
  • Per user / Per month*
  • Inbound
  • Outbound
  • Blended
  • After Call Survey
  • Dashboards
  • Realtime Monitoring
  • Reporting
  • Scheduled Reporting
  • WEBRTC
  • One Agent View
  • Custom Dashboards*
Telviva Reach
font-weight:bold;
From R625
  • Automatic / predictive dialling
  • Per user / Per month*
  • Inbound
  • Outbound
  • Blended
  • After Call Survey
  • Dashboards
  • Realtime Monitoring
  • Reporting
  • Scheduled Reporting
  • WEBRTC
  • One Agent View
  • Custom Dashboards*
  • Predictive Dialling
  • Power Dialling (1:1)
  • Preview Dialling
  • Outbound Campaigns (Announcements)
  • Social Media (WhatsApp, Twitter, etc.)
  • CRM Integration
  • Customer History
  • Contact Manager
  • GDPR Compliant
  • Custom Reports
Telviva Omni
font-weight:bold;
From R1125
  • Omni channel
  • Per user / Per month*
  • Inbound
  • Outbound
  • Blended
  • After Call Survey
  • Dashboards
  • Realtime Monitoring
  • Reporting
  • Schedule Reporting
  • WEBRTC
  • One Agent View
  • Custom Dashboards*
  • Predictive Dialling
  • Power Dialling (1:1)
  • Preview Dialling
  • Outbound Campaigns (Announcements)
  • Social Media (WhatsApp, Twitter, etc.)
  • CRM Integration
  • Customer History
  • Contact Manager
  • GDPR Compliant
  • Custom Reports
  • Web Chat
  • Email
  • SMS

*Costs are subject to needs analysis and scoping.