The role of business communication management in this digital age must strategically include the CIO, customer service, sales and marketing, and a person charged with communication. It entails finding and implementing a solution that replaces legacy systems with something that does it all in terms of meeting every communication need, internal and external to the organisation, in the most cost-effective way possible. Furthermore, the selected solution should help improve efficiencies, encourage collaborative teamwork, and introduce a level of flexibility that makes the organisation attractive from a talent attraction and retention perspective.
To embark on this journey of digital transformation, the team needs to be in touch with all the latest developments in business telecommunications technology. Even if the decision to leave their legacy telephony system behind has already been made, with so much out there to digitally transform to, it can all be pretty daunting. To help you with your decision, we have put together this Unified Communications White Paper, which addresses the following:
If you are looking for a tried and tested business communications platform that seamlessly synchronises fixed line and mobile voice, video and chat, contact us today.