Telviva has partnered with Genii to bring the power of diagnostics to your Business Intelligence capabilities. Genii’s Interaction Intelligence is powered by Human-led Deep Conversational Analytics. It provides customers with rich context and a deeper understanding of the WHY behind each interaction.
Transform Your Contact Centre Performance Through Deep Human-Led Conversational Analytics.
Use Genii’s Interaction Intelligence To:
Multiply the Value of Your Conversational Insights
Transform Your Listening Posts into an Interaction Intelligence Centre
Surface the Reason Behind What is Holding Back Your Business Performance
