Telviva One

The best of voice, video and chat on one intelligent platform.

Deliver personalised experiences that delight your customers

With so many disparate communication channels, meaningful customer engagements have become fractured and disrupted.

With customer experience being key in growing modern businesses, this poses a serious challenge for businesses.

The solution is Telviva One, a cloud-based service that seamlessly synchronises fixed-line and mobile voice, video and chat in one platform.

In addition, open APIs mean that Telviva One works together with your Google or Microsoft contacts books and calendars, and also integrates with your CRM system, enabling businesses to provide a truly authentic and personal customer experience.

What’s more, businesses joining Telviva benefit from being part of South Africa’s largest cloud free-call community (with over 70 000 users across 2 500 sites) as well as highly competitive call rates to other numbers — helping reduce call costs by up to 40%.

So, whether you run an SMME or a multinational enterprise, your staff now have a single synchronised communication platform they need to deliver stellar customer service.

David Meintjes

Chief Executive Officer

Telviva One provides fluid integration with a range of popular tools, including your CRM system and Google and Microsoft address books and calendars. It’s also cloud based with open standards APIs, meaning seamless synchronicity with world-class tools such as AWS and Google Assistant solutions. Learn more with our CEO, David Meintjes.

Anthony Russell

Chief Technical Officer

With Telviva’s synchronised, intelligent, user-friendly platform, customer service personnel can transform customer engagement into a stellar experience. Learn more about the functionality available through our UC solution with our CTO, Anthony Russell.

Rob Lith

Chief Commercial Officer

Telviva provides a full suite of the latest business communications channels and tools, all synchronised on a single platform, designed to suit a businesses unique requirements, with open APIs allowing for easy integration and interoperability with other systems. Learn more with our CCO, Rob Lith.

Intelligent cloud communications boosts sales for Diesel-Electric

Diesel-Electric migrated to a cloud PBX service from Telviva with fast, stable and secure network access. Being part of SA’s largest free call community also allowed for seamless (and free) transfers between branches, helping improve customer service. Read the case study.

Servest ensures seamless communications continuity with Telviva

Working with Telviva for over 9 years, Servest enjoyed the full cost savings benefits of cloud services, from removing excess capacity and streamlined IMACD management to reduced line rental charges and call cost savings. Read the case study.