Accelerate Quality Customer Decision Making and Make the Most of Automation

A growing number of customers are now demanding personalised engagements and feel that the experience a company provides is as important as its products or services. As a result, competing on price or features alone is no longer good enough. What can businesses do to enhance CX?

Explore more in this webinar, moderated by renowned technology analyst Arthur Goldstuck and featuring panellists including Rob Lith, Telviva Co-Founder and COO, Clara Wicht, Telviva Product and Marketing Executive, and Kobus van der Westhuizen, Founder of Genii Analytics.

Voice of the Customer: Turning Insights into Action

Understanding your customers’ needs and expectations is critical for success. This webinar unpacks the actionable insights and strategies you can use to harness the Voice of the Customer and turn feedback into a driving force for growth.