Telviva One: Every Communications Channel, Every Tool, Every Process Synchronised

Telviva One seamlessly synchronises fixed-line and mobile voice, video, and chat, on our all-in-one communications platform. It also enables integration with your back-end systems and processes.

Telviva One. The Number One In Unified Communication

There is little wonder why Telviva One is SA’s trusted market leader. It lowers operating costs while increasing productivity and takes customer experience to a whole new level.

Reduced cost of ownership

Save up to 40% on your call costs by joining South Africa’s largest cloud-based free call community.

Future-proof your business

Partner with the market leader in cloud communication, leverage your digital journey and future-proof yourself.

Highly interoperable

Providing a full suite of the latest business communications channels and tools, all synchronised on Telviva One’s single platform. With open APIs, it allows for easy integration and interoperability with other systems.

The all-in-one communication platform provides the following features and functionality in each package:



Cloud Business Phone

Fixed Line Extension

Mobile Application

Laptop Application

Webphone

Telviva One Portal

In and Outbound Calls

Transfers

User Friendly Dashboard

Voicemail

Call History

Manage DND 

Contacts Management

Cloud Integrations

Google & Microsoft Contacts

Google & Microsoft Calendar

CRM Connector*

Voice Biometrics*

Chatbots*

Collaboration

1:1 Chat

Create Group Chats

Video Conferencing Meetings

Screen Sharing

Raise Hand

Shareable Whiteboard

Active Speaker View

Host Controls

Telephone Line Participant (PSTN)

Up to 25 Participants Per Meeting

80 Participant Hours of Conferencing Per User (Aggregated)

Video Conferencing Recording*

Boardroom**

Telviva One Essentials

From R85

per user / per month*

Telviva One Premium

From R159

Per user / per month*

Costs are subject to needs analysis and scoping.

*Additional costs may apply

** Excludes AV Equipment

LIPCO Business empowers staff to work remotely with Telviva

“There’s one word that comes to mind when describing Telviva: Ease. How easy it was for us to get onboarded with Telviva; right from the way they guided us through the entire process, the exceptional technicians that came out to get us started, and through to the high level of customer service we get today – it’s always a matter of ease.”

LAW FOR ALL is a registered financial services provider that offers legal insurance in the South African market. In line with local financial sector regulation, the company was divided between LIPCO Business, which sells the policies, and LIPCO Group which services policyholders.

While initially sharing infrastructure with its sister company, LIPCO Business saw the requirement for their own business communications system […]