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Telviva One: Every Communications Channel, Every Tool, Every Process Synchronised

Telviva One seamlessly synchronises fixed-line and mobile voice, video, and chat, on our all-in-one communications platform. It also enables integration with your back-end systems and processes.

Telviva One. The Number One In Unified Communication

There is little wonder why Telviva One is SA’s trusted market leader. It lowers operating costs while increasing productivity and takes customer experience to a whole new level.

Telviva Communications

Reduced cost of ownership

Save on your call costs by joining South Africa’s largest cloud-based free call community.

Telviva Communications

Future-proof your business

Partner with the market leader in cloud communication, leverage your digital journey and future-proof yourself.

Telviva Communications

Highly interoperable

Providing a full suite of the latest business communications channels and tools, all synchronised on Telviva One’s single platform. With open APIs, it allows for easy integration and interoperability with other systems.

The all-in-one communication platform provides the following features and functionality in each package:

Telviva One Essentials
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From R99
  • Per user / Per month*
  • Cloud Business Phone
  • Feature-Rich Cloud PBX
  • Fixed Line Extension
  • Mobile Application for iOS & Android
  • Webphone
  • Desktop Application
  • Telviva One Portal
  • In and Outbound Calls
  • Call Transfers
  • Audio Conferencing
  • User Friendly Dashboard
  • Voicemail Management
  • Call History
  • Contacts Management
  • Presence Detection
  • Manage DND
  • Cloud Integrations
  • Google & Microsoft Contacts
  • Collaboration
  • Team Messaging
Telviva One Premium
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From R165
  • Per user / Per month*
  • Everything in Telviva One Essentials Plus
  • Cloud Integrations
  • Google & Microsoft Calendar
  • Website Chat & Audio*
  • CRM Integration
  • Collaboration
  • Videoconference Meetings

Costs are subject to needs analysis and scoping.

*Additional costs may apply

LIPCO Business empowers staff to work remotely with Telviva

“There’s one word that comes to mind when describing Telviva: Ease. How easy it was for us to get onboarded with Telviva; right from the way they guided us through the entire process, the exceptional technicians that came out to get us started, and through to the high level of customer service we get today – it’s always a matter of ease.”

LAW FOR ALL is a registered financial services provider that offers legal insurance in the South African market. In line with local financial sector regulation, the company was divided between LIPCO Business, which sells the policies, and LIPCO Group which services policyholders.

While initially sharing infrastructure with its sister company, LIPCO Business saw the requirement for their own business communications system […]

Telviva Communications

Frequently asked questions

What is Telviva One?

Telviva One is an all-in-one communication platform which provides a cloud phone, video collaboration and team messaging which can be consumed on any device.

How does Telviva's communication system work?

Telviva One is a cloud-based Unified Communications platform, and does not require any on-site equipment. South African-based services are delivered out of Teraco data centres, while international services are hosted in AWS.

What are the main benefits of Telviva's services?

Telviva One lowers operating costs while increasing productivity and taking customer experience to a new level.

Is Telviva suitable for small, medium, or large businesses?

Telviva One can be used by businesses of varying sizes – from SMEs with five or more employees to multinationals with thousands of users.

Can Telviva integrate with my existing phones?

Telviva One can be made available through an organisation’s existing desktop VoIP phones (Snom, Polycom or Yealink are supported) or can be installed as an app on mobile devices.