Telviva One seamlessly synchronises fixed-line and mobile voice, video, and chat, on our all-in-one communications platform. It also enables integration with your back-end systems and processes.
Telviva One: Every Communications Channel, Every Tool, Every Process Synchronised
Telviva One. The Number One In Unified Communication
There is little wonder why Telviva One is SA’s trusted market leader. It lowers operating costs while increasing productivity and takes customer experience to a whole new level.
Reduced cost of ownership
Save up to 40% on your call costs by joining South Africa’s largest cloud-based free call community.
Future-proof your business
Partner with the market leader in cloud communication, leverage your digital journey and future-proof yourself.
Highly interoperable
Providing a full suite of the latest business communications channels and tools, all synchronised on Telviva One’s single platform. With open APIs, it allows for easy integration and interoperability with other systems.
The all-in-one communication platform provides the following features and functionality in each package:
Cloud Business Phone
Fixed Line Extension
Mobile Application
Laptop Application
Webphone
Telviva One Portal
In and Outbound Calls
Transfers
User Friendly Dashboard
Voicemail
Call History
Manage DND
Contacts Management
Cloud Integrations
Google & Microsoft Contacts
Google & Microsoft Calendar
CRM Connector*
Voice Biometrics*
Chatbots*
Collaboration
1:1 Chat
Create Group Chats
Video Conferencing Meetings
Screen Sharing
Raise Hand
Shareable Whiteboard
Active Speaker View
Host Controls
Telephone Line Participant (PSTN)
Up to 25 Participants Per Meeting
80 Participant Hours of Conferencing Per User (Aggregated)
Video Conferencing Recording*
Boardroom**
Telviva One Essentials
From R85
per user / per month*
Telviva One Premium
From R159
Per user / per month*
Costs are subject to needs analysis and scoping.
*Additional costs may apply
** Excludes AV Equipment
LIPCO Business empowers staff to work remotely with Telviva
“There’s one word that comes to mind when describing Telviva: Ease. How easy it was for us to get onboarded with Telviva; right from the way they guided us through the entire process, the exceptional technicians that came out to get us started, and through to the high level of customer service we get today – it’s always a matter of ease.”
LAW FOR ALL is a registered financial services provider that offers legal insurance in the South African market. In line with local financial sector regulation, the company was divided between LIPCO Business, which sells the policies, and LIPCO Group which services policyholders.
While initially sharing infrastructure with its sister company, LIPCO Business saw the requirement for their own business communications system […]
