Collaboration
Effective collaboration made easy
Our platform facilitates effective collaboration through team messaging, video conferencing, audio conferencing and live website engagement, thereby enhancing communication and boosting productivity.
Engage customers instantly with real-time communication
Live chat lets businesses provide instant customer service, improving engagement and satisfaction. Telviva Engage offers synchronised, multi-channel engagement across web, WhatsApp, and voice, providing a single user-friendly view for a more immediate customer experience.
Resolve queries quickly and efficiently with video conferencing
Improve team productivity and performance with video conferencing and audio conferencing. Collaborate more effectively, make faster decisions, and boost productivity by sharing screens and documents in real-time.
Seamlessly manage teamwork with internal chat
Team messaging streamlines collaboration by centralising communication and enabling real-time file and information sharing.
Instant communication via team chat expedites decision-making and problem-solving. Integrating CRM with collaboration tools enhances customer support by providing agents with instant access to customer data.
Frequently asked questions
Got questions?
We’ve got answers! Explore our FAQs to find quick solutions, helpful tips, and everything you need to get the most out of your experience. If you don’t find what you’re looking for, click on the chat to us feature.
What does Telviva’s Collaboration offering include?
Whether UCaaS or CCaaS, it provides a unified platform for voice, video, chat, and file sharing, enabling seamless team communication and productivity from any device, from anywhere.
How does Telviva support remote teamwork?
With cloud-based tools and mobile apps, Telviva ensures teams can collaborate effectively, whether in the office or working remotely, with real-time access to shared resources.
Can Telviva’s Collaboration tools integrate with other platforms?
Yes, it integrates with popular tools like Microsoft Teams and CRM systems, streamlining workflows and enhancing team coordination, whether you require a business communication platform or a Contact Centre solution.
