Zestlife’s contact centre’s remarkable turnaround after optimising its Telviva investment
Zestlife is a financial services provider that offers insurance products to the public, including gap cover, dental cover, Assetlife Credit Protection, Assetlife Switch and Save, H
Garrun Group reduces IT complexity and telecoms costs with Telviva
“We wanted to adopt technology that not only helps us enable remote working, but also drives improved collaboration, and gives Garrun Group the ability to service our clients in
Intelligent communications helps Intercape improve operations and enhance CX
“We are on a digital transformation journey – we have grown with technology and have been an early adopter in many cases. The ethos of Intercape and Telviva are the same. T
Project Hope simplifies communications with Telviva One
“The flexibility of Telviva One was perfect for Project Hope as it gave us the ability to manage calls and control costs, as well as a single number that all employees could resp
Tevo cuts telecoms costs, improves CX with Telviva
“From quick attendance to our requests for quotes for new services, to dealing with the technical teams for on-site implementations, the after sales service from Telviva subsidia
LIPCO Business empowers staff to work remotely with Telviva
“There’s one word that comes to mind when describing Telviva: Ease. How easy it was for us to get onboarded with Telviva; right from the way they guided us through the entire p
LIPCO Group enables remote workforce and improves customer service
“What impressed the most about Telviva was their attention to detail and speed and accuracy of execution under pressure. The majority of our company’s business communications w
Plumbers@Once cuts call costs, improves remote team management with Telviva One
“Using Telviva has helped us efficiently and cost-effectively stay in touch with our plumbers 24/7. The mobile voice solution has helped to better engage with customers, managing
DPO SA sees significant growth in merchant sign ups in 2020, made possible by Telviva One
“I love working with Telviva! The team is always willing and able to assist. Their drive for innovation makes them the perfect partner for our growing business.”
Edcon
“Overall, we saw an immediate and visible cost reduction of over 20% resulting primarily from a decline in spending on core call usage, as Edcon was able to benefit from free on-
Pink Elephant
“We’ve enjoyed great cost savings with Telviva and are impressed with the reliability and responsiveness of the Telviva team. The free support is also invaluable.”
Diesel-Electric Group
The Telviva platform gave Diesel-Electric one easy-to-configure dashboard to control all their settings, users, phone numbers, call flows, call recording, reporting and more. Durin
Servest
“With Telviva, you always feel that they are after your best interests, always eager to take your business to a better level. Whether it’s cost savings, quality or service impr