Cloud Telephony Tag

Telviva has introduced Telviva One Talk 500 Bundle, which gives up to 5 users access to a full-feature cloud-based PBX solution that includes unified communications (UC) functionality, the ability to use work numbers on smartphones through the Telviva Mobile app and bundled minutes. The Bundle not only helps small businesses enhance collaboration and productivity or help to begin their journey to the cloud, but gives them more financial certainty through a fixed price of R495 per month. Let's face it; not all small businesses that want a solution where you get charged as you consume - potentially resulting in bill shock at the end of the month - or do they want a solution that provides them with unlimited minutes (such as with Business in a Box or with Telviva's Freedom Package). They know they have a low volume of calls,

A successful hybrid radio pilot project between Altron Nexus and Telviva in the areas surrounding the Square Kilometre Array (SKA) will see the service now being offered more broadly to residents, businesses and public sector organisations across the Karoo, enabling them to seamlessly communicate with the outside world. In order to overcome restrictions related to the SKA, this project allows people to use their radio devices to make and receive regular phone calls. The Square Kilometre Array (SKA) project is an international effort to build the world’s largest radio telescope. It is not a single structure, but consists of many telescopes - or an array - spread over a large location and the first phase is being constructed in the Northern Cape of South Africa as well as in Australia.  A unique challenge in the Karoo Because it is a radio telescope, rather

When the Covid lockdowns hit, organisations were pushed into using whatever video conferencing tools were available in order to enable staff to work remotely. However, as time passed by, they realised that while these tools helped them at that point in time, they lacked some of the crucial functionalities that office workers were looking for. Enter Microsoft Teams - a unified communications (UC) platform that combines workplace chat, video meetings, file storage and application integration in order to enable real-time collaboration and communication. And, perfect for the majority of organisations that are already entrenched within the Microsoft ecosystem. However, even here there are limitations - not every engagement needs to be a video call and with just Microsoft Teams, businesses are restricted to this unified communications environment and can't reach out to the wider world through inbound or outbound voice calling. In

“The flexibility of Telviva One was perfect for Project Hope as it gave us the ability to manage calls and control costs, as well as a single number that all employees could respond to on their mobile phones. This made it an easier decision than going for cell phone contracts which can become expensive. In addition, working with AnD Communications was an easy and quick process. Their staff helped to get the service set up quickly and provided us with the guidance we needed to get started. Telviva One is the ideal solution for any organisation no matter how small - or big - they are,” Sara Brown Founder and Director, Project Hope Customer: Project Hope Industry: NGO Background Project Hope is a non-governmental organisation (NGO) based in KwaZulu-Natal that empowers children in South Africa to live an outstanding early childhood. Working primarily in the field,

Small businesses in South Africa now have access to a flexible, cloud-based business communications platform that synchronises fixed-line and mobile voice, video and chat across any device, enabling them to work seamlessly in a hybrid or fully remote environment. In addition, unlimited free local voice calls at a fixed cost means that there are no surprise bills at the end of the month. All of this starts from R1 000 per month for 5 users. Telviva’s Business in a Box is an entry level bundle that is ideal for small businesses with a need to use a cloud-based service and experience the benefits of unified communications and collaboration (UC&C). The bundle gives each user access to Telviva One Premium, an all-in-one business communication platform that enables employees to communicate from any screen, any time, from anywhere.  Whether you want to make a

ADSL/VDSL, the copper-based connectivity options, have recently been declared as unviable to sustain. We have been seeing various reports since mid-2020 especially, some issued to customers directly and to the media, by no less than the incumbent copper network operator itself. Rampant theft of copper, deteriorating infrastructure and the fact that the technology has been surpassed by modern, more stable and infinitely more reliable terrestrial and wireless options for connectivity, are all contributors to the discontinuance of copper-based commodity services. In addition to the slow but sure disappearance of DSL services, other narrowband copper-based services such as Diginet, Martis and ISDN are sure to be - if not already - retired also. The owners of the copper network can no longer profitably build, maintain or manage it and therefore will no longer replace copper cabling if it is stolen or damaged

“Using Telviva has helped us efficiently and cost-effectively stay in touch with our plumbers 24/7. The mobile voice solution has helped to better engage with customers, managing agents and insurance companies Additionally, the service we have received from AnD Communications, a local KZN company owned by Telviva, has been exceptional, and they have assisted whenever we have faced a challenge. I give them ten stars for service.”

“What impressed the most about Telviva was their attention to detail and speed and accuracy of execution under pressure. The majority of our company’s business communications were migrated to the Telviva platform because of the Covid 19 Pandemic and the demands of having to disperse to a decentralised environment allowing remote working for staff created as a result within two months. Call quality is critical in a call centre environment, and Telviva has dispelled our previous concerns about using cloud-based telephony,”

“Using Telviva has helped us efficiently and cost-effectively stay in touch with our plumbers 24/7. The mobile voice solution has helped to better engage with customers, managing agents and insurance companies Additionally, the service we have received from AnD Communications, a local KZN company owned by Telviva, has been exceptional, and they have assisted whenever we have faced a challenge. I give them ten stars for service.”