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Newsroom: Contact Centre

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By Martie de Beer, CCaaS Executive at Telviva, talks customer service
How brands can ensure a high level of customer service during the December rush
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Telviva CEO David Meintjes talks about UCaaS technology and team-based decison-making
Telviva’s expanded UK offering is already exciting the market
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Kelvin Brown, Customer Operations Executive at Telviva, on how to enhance customer experience with integrations and a managed contact centre service.
Driving customer experience success with a managed contact centre service
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Martie de Beer, Contact Centre Executive at Telviva
How a customer journey map can guide businesses to service excellence
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How optimising its Telviva investment turned around Zest Life’s contact centre
Zestlife’s contact centre’s remarkable turnaround after optimising its Telviva investment
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Martie de Beer, Contact Centre Executive at Telviva
Enabling better quality conversations in contact centres through a managed service
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Kelvin Brown, Director of AnD, a Telviva subsidiary, speaks about customer experiences
More than software: why a managed contact centre service offers the most value for business
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Clara Wicht, Senior Product and Marketing Manager at Telviva
Successful CX requires businesses to be customer-centric and technology-agnostic
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Kelvin Brown, Director of AnD, a Telviva subsidiary, speaks about customer experiences
How the right tools can help turn your contact centre into a value centre
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Walroux Engelbrecht, Telviva Field and Professional Services Executive
How new contact centre tech is enabling improved customer experiences
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