Transearch, a leading executive search firm, faced a significant challenge when their primary office line was unexpectedly disconnected due to the premature cancellation of their ADSL line. This sudden disruption posed a major risk to their operations, as reliable and uninterrupted communication is essential for their daily business activities and client interactions.
Solution: Swift Activation of Cloud-Based Telephony
Transearch turned to Telviva, a trusted provider of business communication solutions, to address this critical issue. Telviva’s proven track record and reputation for proactive and responsive customer service made them the ideal partner. Telviva acted swiftly to activate Transearch’s office line through their advanced cloud telephony service. This rapid response ensured the company remained reachable and experienced minimal downtime, mitigating the potential impact of the disruption.
Benefits: Restored Operations, Prevented Losses, Ensured Continuity
The benefits of Telviva’s solution were immediate and significant. Transearch’s operations were restored on the same day. The swift action and proactive support from Telviva minimised communication gaps, ensuring business continuity and maintaining seamless client interactions.
The Telviva Difference: A Proactive, Reliable Partnership
Transearch values the nature of its relationship with Telviva. They appreciate Telviva’s proactive approach and clear communication. Telviva’s team consistently demonstrates initiative and acts in the best interests of Transearch, often resolving issues before they escalate or even become apparent. This level of dedication and proactive support sets Telviva apart from other cloud telephony service providers.
Client Testimonial:
“Telviva identified our issue before we were even aware of it and resolved it the same day—demonstrating a rare level of service and proactivity. It’s this kind of partnership that every business needs.”
– Precious Selowa, Office Administrator, Transearch
Transform the way your business connects and collaborates, with Telviva One. Contact us today.
